Food & Beverage · Fast Food

Wendy's

2431 S Stoughton Rd, Madison, Wisconsin, 53716

Google Maps Updated: 18 May 2026
Authenticity Score: 50/100
About

This Wendy's location faces significant challenges with consistency and service. While some customers enjoy the food, many report issues with order accuracy, cleanliness, and staff attitude. It's a hit-or-miss experience that often leaves customers frustrated.

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We analyze 76 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

Always double-check your order at the window; errors are common here.

Drive-thru
Value menu
Pros & Cons

✓ What Works Well

  • Good food when fresh
  • Fast service occasionally
  • Value menu options

✗ Areas to Improve

  • Poor cleanliness
  • Frequent order errors
  • Rude staff
Frequently Asked Questions
  • Why is the service so slow?
  • Is the food fresh?
  • Why are they always out of items?
User Feedback

Food is good but service is lacking.

Cleanliness needs improvement.

Check your bag before leaving.