Other · Pool & Spa Services

Kiker's Pools & Spas

313 E Phifer St, Ste B, Monroe, North Carolina, 28110

Google Maps Updated: 20 May 2026
Authenticity Score: 76/100
About

Kiker's Pools & Spas has a very polarized reputation. Many customers love the helpful, knowledgeable staff and the quality of their products. However, there are significant complaints regarding poor communication, missed appointments, and unprofessional management. It seems to be a company that can deliver great results but requires careful oversight and clear communication from the customer.

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We analyze 69 public reviews for Kiker's Pools & Spas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 60/100
Facilities 70/100
Pro Tip

They are great for DIY advice and water testing, but be cautious if you are planning a large, complex project.

Pool Supplies
Water Testing
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Quality pool products
  • Great for DIY advice

✗ Areas to Improve

  • Poor communication and missed appointments
  • Unprofessional management
  • Inconsistent service quality
Frequently Asked Questions
  • Do you offer free water testing?
  • How long does a typical project take?
  • What is the warranty on your work?
User Feedback

They are my go-to for pool supplies.

Communication is a major weakness.

Management can be very rude.