Waste Pro
1902 Valley Pkwy, Monroe, North Carolina, 28110
Waste Pro receives very mixed reviews. Many customers praise the friendly and helpful drivers who go above and beyond. However, there are numerous complaints about missed pickups, poor communication, and difficulty reaching customer service. It seems to be a company where the individual driver's performance is excellent, but the corporate/dispatch side struggles with reliability.
We analyze 77 public reviews for Waste Pro using our data models and filter out spam to highlight only authentic feedback.
If you have a missed pickup, try reaching out to a district manager directly.
✓ What Works Well
- Friendly and helpful drivers
- Quick service for some
- Community-focused
✗ Areas to Improve
- Frequent missed pickups
- Poor customer service communication
- Difficulty getting issues resolved
- Why was my trash missed?
- How do I get a new bin?
- When is my pickup day?
Drivers are great, company is not
Missed pickups are common
Hard to get a hold of anyone
- Category Other
- City Monroe
- State North Carolina
- Postcode 28110
- Country United States
