KOC West
260 Fort Sanders W Blvd, Building 6, Knoxville, Tennessee, 37922
KOC West receives highly polarized reviews. Many patients praise the exceptional expertise and compassionate care of the doctors, often citing life-changing surgeries and successful recoveries. However, there is a significant volume of negative feedback regarding long wait times, rude or dismissive administrative staff, and poor communication. While the clinical care is often highly rated, the administrative and operational frustrations are a major pain point for many patients.
We analyze 71 public reviews for KOC West using our data models and filter out spam to highlight only authentic feedback.
If you have a billing or scheduling issue, try to resolve it in person rather than over the phone.
✓ What Works Well
- Exceptional medical expertise
- Compassionate and professional doctors
- Successful surgical outcomes
✗ Areas to Improve
- Long wait times
- Rude or dismissive administrative staff
- Poor communication
- Why is the wait so long?
- Is my insurance accepted?
- Why won't they return my calls?
Great doctors, terrible front office.
They treat you like a number.
Life-saving care.
- Category Health & Medical
- Neighborhood Knoxville
- City Knoxville
- State Tennessee
- Postcode 37922
- Country United States
