Kroger Pharmacy
890 Richmond Plaza, Richmond, Kentucky, 40475
This pharmacy is frequently criticized for long wait times, poor communication, and rude staff. Many customers report difficulty reaching them by phone and issues with prescription availability. While a few staff members are noted as helpful, the overall experience for most is one of frustration and inefficiency. It is often described as the slowest pharmacy in the area.
We analyze 77 public reviews for Kroger Pharmacy using our data models and filter out spam to highlight only authentic feedback.
Use the app for refills, but don't expect it to solve all communication issues; calling ahead is often futile.
✓ What Works Well
- Fuel points program
- Some staff are kind
- Competitive cash pricing
✗ Areas to Improve
- Extremely slow service
- Unresponsive phone lines
- Rude and dismissive staff
- Why is the line so long?
- Can you check if my meds are in stock?
- Why didn't you call me?
The slowest pharmacy ever.
Staff is often rude.
Hard to get anyone on the phone.
- Category Health & Medical
- Neighborhood Richmond
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
