Retail & Malls · Grocery Store
Kroger
131 OH-3, Sunbury, Ohio, 43074
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Updated: 20 May 2026
Authenticity Score: 75/100
About
This Kroger is a popular local store, but it faces frequent complaints about stock levels, long wait times, and inconsistent customer service. While some shoppers appreciate the friendly staff and clean environment, others are frustrated by management and the overall shopping experience. It is a busy store that often struggles to meet customer expectations.
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Highest rating
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We analyze 74 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
60/100
Crowd Management
40/100
Pro Tip
The pharmacy is generally well-regarded; if you have prescription needs, this is a reliable location.
Busy
Convenient
Pros & Cons
✓ What Works Well
- Friendly staff members
- Clean and well-organized
- Good selection of products
✗ Areas to Improve
- Frequent stock issues
- Long checkout lines
- Inconsistent service
Frequently Asked Questions
- Why are the shelves empty?
- Are there enough cashiers?
- Is the pharmacy fast?
User Feedback
Convenient but busy
Staff is hit or miss
Needs better stock management
Quick Info
- Category Retail & Malls
- City Sunbury
- State Ohio
- Postcode 43074
- Country United States
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