Personal Care · Nail Salon

The Nail Boutique and Spa

133 OH-3, Sunbury, Ohio, 43074

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

The Nail Boutique and Spa has a very polarized reputation. Many clients love the talented work of techs like Tori and Joe, praising the clean and beautiful environment. However, there are significant complaints about poor customer service, rude behavior, and inconsistent quality. It seems to be a place where you might get a great set of nails or a very frustrating experience.

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We analyze 80 public reviews for The Nail Boutique and Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Request Tori or Joe for the best experience and consistent results.

Beautiful decor
Wide range of services
Pros & Cons

✓ What Works Well

  • Beautiful and clean facility
  • Talented nail technicians
  • Good selection of colors

✗ Areas to Improve

  • Poor customer service
  • Rude staff behavior
  • Inconsistent quality
Frequently Asked Questions
  • Do they take walk-ins?
  • Who is the best tech for designs?
  • Is it better to book an appointment?
User Feedback

Tori and Joe are highly recommended.

The salon is beautiful but service can be hit-or-miss.

Confirm all pricing before starting services.