Labcorp
31-00 47th Ave, Suite 1215, New York, New York, 11101
This location is frequently criticized for poor customer service, long wait times, and unprofessional staff behavior. While some patients find the service quick when they have an appointment, many report issues with scheduling, rude receptionists, and confusion regarding services offered. It is primarily used for drug testing, and the overall sentiment is quite negative due to the lack of empathy and poor communication.
We analyze 73 public reviews for Labcorp using our data models and filter out spam to highlight only authentic feedback.
Always book an appointment online and arrive early, but be prepared for potential delays regardless.
✓ What Works Well
- Fast service for those with appointments
- Convenient for specific drug testing needs
✗ Areas to Improve
- Very rude and unprofessional front-desk staff
- Long wait times even with appointments
- Poor communication and lack of empathy
- Do you accept walk-ins for drug tests?
- Why is the phone never answered?
- Is this location open on weekends?
The staff acts like they are doing you a favor.
If you have an appointment, it's quick, but don't expect a smile.
Avoid if you can; the customer service is non-existent.
- Category Health & Medical
- Neighborhood Long Island City
- City New York
- State New York
- Postcode 11101
- Country United States
