Les Travaux Salon
1626 E Franklin Blvd, Gastonia, North Carolina, 28054
Clients generally love the talent of stylists like CJ, Taylor, and Donnie, often citing them as the best in town for cuts and color. The salon is praised for its cozy atmosphere and professional results. However, there is a recurring frustration regarding communication and appointment scheduling, with several reports of unreturned calls and difficulty getting through. When the service happens, it is usually spot on, but the admin side needs work.
We analyze 70 public reviews for Les Travaux Salon using our data models and filter out spam to highlight only authentic feedback.
Try to book directly with a specific stylist if you can find their contact, as the main line can be hit or miss.
✓ What Works Well
- Highly talented and creative stylists
- Cozy and relaxing salon atmosphere
- Excellent color and cut results
✗ Areas to Improve
- Poor communication and appointment booking
- Inconsistent customer service at the front desk
- Occasional long wait times
- How can I get a call back for an appointment?
- Are they good with thick or textured hair?
- Do they offer lash services?
Donnie is a true hair artist.
Great cuts, but impossible to reach by phone.
Taylor is the best for balayage.
- Category Personal Care
- City Gastonia
- State North Carolina
- Postcode 28054
- Country United States
