Personal Care · Nail Salon

Lily Nails

42 Town St, Norwich, Connecticut, 06360

Google Maps Updated: 18 May 2026
Authenticity Score: 79/100
About

Lily Nails is a popular salon in Norwich, often praised for its clean environment and friendly staff. Many clients appreciate the quality of their manicures and pedicures, and the salon is frequently described as a great spot for a relaxing spa day. However, some recent reviews mention concerns about tipping pressure and occasional service inconsistencies.

Our Review Process
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We analyze 75 public reviews for Lily Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 90/100
Staff Behavior 78/100
Pro Tip

If you feel uncomfortable with tipping pressure, remember that it is optional and based on your satisfaction.

Hygiene: High
Atmosphere: Relaxing
Pros & Cons

✓ What Works Well

  • Clean and relaxing environment
  • Friendly and skilled staff
  • Good variety of services

✗ Areas to Improve

  • Tipping pressure
  • Occasional service inconsistencies
  • High demand
Frequently Asked Questions
  • Do you take walk-ins?
  • How much for a full set?
  • Do you offer nail art?
User Feedback

Cleanest salon I've been to.

Great service, but watch the tipping pressure.

Love the massage chairs.