Personal Care · Nail Salon

LILY NAILS

450 Main St, New Britain, Connecticut, 06051

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Lily Nails is a popular and busy salon known for its fair pricing and quality work, especially for acrylics. Many customers are loyal and praise the skill of technicians like Lily and Allen. However, there are frequent complaints about long wait times, even with appointments, and occasional issues with customer service and professionalism. It is a high-volume salon, so patience is recommended.

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We analyze 77 public reviews for LILY NAILS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 65/100
Pro Tip

Book an appointment with Allen or Lily, but be prepared for potential wait times.

Fair pricing
Popular salon
Pros & Cons

✓ What Works Well

  • Fair pricing
  • Quality acrylics
  • Loyal following

✗ Areas to Improve

  • Long wait times
  • Inconsistent customer service
  • Busy environment
Frequently Asked Questions
  • Do I need an appointment?
  • Are they good with designs?
  • Is it clean?
User Feedback

Lily is the best.

Wait times are frustrating.

Great value.