Personal Care · Nail Salon
Perfect Nails
589 Hartford Rd, New Britain, Connecticut, 06053
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Updated: 18 May 2026
Authenticity Score: 65/100
About
Perfect Nails has a very polarized reputation. While some customers swear by specific techs like Jenny and Maria for their beautiful work, others have had truly awful experiences involving rude staff, poor hygiene, and questionable business practices. It seems like a place where your experience depends entirely on who you get and how busy they are.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Perfect Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
50/100
Staff Behavior
40/100
Pro Tip
Stick to your favorite tech and avoid walk-ins during busy times.
Consistency: Low
Skill: Variable
Pros & Cons
✓ What Works Well
- Some very talented techs
- Good nail art
- Affordable
✗ Areas to Improve
- Rude customer service
- Hygiene concerns
- Inconsistent quality
Frequently Asked Questions
- Is it clean?
- Who is the best nail tech?
- Why are they so rude?
User Feedback
Jenny is the best.
Avoid if you want a relaxing experience.
Hit or miss quality.
Quick Info
- Category Personal Care
- Neighborhood New Britain
- City New Britain
- State Connecticut
- Postcode 06053
- Country United States
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