Logistics · Medical Transportation

LogistiCare - Florida

5875 NW 163rd St, Miami Lakes, Florida, 33014

Google Maps Updated: 19 May 2026
Authenticity Score: 40/100
About

This service is widely criticized for being unreliable and poorly managed. Many users report missed appointments, long wait times, and rude customer service. It is a source of significant stress for elderly and disabled patients who rely on them for essential medical care. There is a strong sentiment that the company needs better oversight and management.

Our Review Process
20
Most Relevant
18
Newest
10
Highest rating
20
Lowest rating

We analyze 68 public reviews for LogistiCare - Florida using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 20/100
Speed 25/100
Pro Tip

If you have a critical appointment, consider having a backup transportation plan just in case.

Medicaid provider
Wheelchair accessible
Pros & Cons

✓ What Works Well

  • Some drivers are kind and helpful
  • Easy to schedule online
  • Free service for eligible patients

✗ Areas to Improve

  • Frequent missed appointments
  • Long wait times
  • Poor customer service
Frequently Asked Questions
  • Why was my ride missed?
  • How do I file a complaint?
  • Can I request a specific driver?
User Feedback

They leave elderly people stranded.

Worst service I've ever dealt with.

Some drivers are great, but the system is broken.