Universal Imaging & Radiology
14462 Commerce Way, Miami Lakes, Florida, 33016
Universal Imaging & Radiology is a high-volume center that receives mixed reviews. Many patients praise the technical staff for being professional, gentle, and efficient, especially during sensitive procedures like mammograms and MRIs. However, the administrative side is a major pain point; patients frequently complain about long wait times, poor phone communication, and disorganized scheduling. While the medical care is often described as excellent, the front-office experience can be frustrating, with some reports of rude staff and difficulty obtaining results.
We analyze 79 public reviews for Universal Imaging & Radiology using our data models and filter out spam to highlight only authentic feedback.
If you need your results quickly, follow up with the medical records department directly rather than waiting for a call.
✓ What Works Well
- Professional and gentle technicians
- Clean and modern facility
- Efficient procedure execution
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Disorganized front desk
- How long will I have to wait for my results?
- Do I need an appointment for an X-ray?
- Is the staff bilingual?
The techs are golden, but the front desk needs training.
Great service if you have the patience to wait.
They are very busy, so expect a wait even with an appointment.
- Category Health & Medical
- Neighborhood Miami Lakes
- City Miami Lakes
- State Florida
- Postcode 33016
- Country United States
