Lower Keys Medical Center
5900 College Rd, Key West, Florida, 33040
This hospital is a vital resource for the island, with many patients praising the nursing staff and specific doctors for saving lives and providing compassionate care. However, there are serious concerns regarding administrative efficiency, billing transparency, and some reports of dismissive or rude behavior from specific ER staff. It is often described as a 'small hospital' that does its best, but some feel it falls short of corporate standards.
We analyze 73 public reviews for Lower Keys Medical Center using our data models and filter out spam to highlight only authentic feedback.
If you have a non-emergency issue, try to schedule imaging or tests well in advance and follow up on your results.
✓ What Works Well
- Life-saving emergency care
- Compassionate and hardworking nursing staff
- Convenient location for the island
✗ Areas to Improve
- Billing and administrative issues
- Inconsistent ER experiences
- Concerns about corporate management
- Is the hospital well-equipped?
- How is the ER experience?
- Are the staff professional?
The nurses are the heart of this place.
Billing is a total nightmare.
Thank god they are here for our island.
- Category Health & Medical
- Neighborhood Key West
- City Key West
- State Florida
- Postcode 33040
- Country United States
