Lowe's Home Improvement
524 E Jackson Blvd, Erwin, North Carolina, 28339
This Lowe's location has a very mixed reputation. While some customers have had great experiences with specific helpful employees, many others report significant issues with customer service, stock availability, and delivery reliability. The store seems to struggle with staffing and management accountability, leading to frustration for many shoppers.
We analyze 72 public reviews for Lowe's Home Improvement using our data models and filter out spam to highlight only authentic feedback.
Check the app for stock before driving, but don't rely on it 100%.
✓ What Works Well
- Some very helpful individual associates
- Convenient location
- Good selection when in stock
✗ Areas to Improve
- Poor customer service and communication
- Inconsistent stock and delivery issues
- Management accountability concerns
- Why is it so hard to get help?
- Are delivery orders reliable?
Hit or miss service.
Management needs to step up.
Great when you find the right person.
- Category Retail & Malls
- Neighborhood Erwin
- City Erwin
- State North Carolina
- Postcode 28339
- Country United States
