MAA
6815 Poplar Ave, Suite 500, Germantown, Tennessee, 38138
MAA receives significant criticism from residents across various properties. Common complaints include poor maintenance response, difficulty reaching management, and issues with security and cleanliness. Many tenants feel that the 'luxury' branding does not match the reality of their living experience. While some residents have had positive experiences, the overall sentiment is heavily skewed toward frustration with corporate responsiveness and property upkeep.
We analyze 76 public reviews for MAA using our data models and filter out spam to highlight only authentic feedback.
Document every interaction with photos and videos; you will likely need them for deposit disputes.
✓ What Works Well
- Some properties have good landscaping
- Occasional friendly on-site staff
- Convenient locations
✗ Areas to Improve
- Poor maintenance response
- Difficult to reach corporate
- Security and cleanliness issues
- How do I get my security deposit back?
- Why is maintenance so slow?
- Is this really a luxury apartment?
Luxury branding is a total joke.
Corporate office is nonexistent.
Maintenance is god awful.
- Category Real Estate
- Neighborhood Germantown
- City Germantown
- State Tennessee
- Postcode 38138
- Country United States
