Massage Envy
149 Market St, Flowood, Mississippi, 39232
Massage Envy in Flowood is a very polarizing business. While many customers enjoy the massages and the convenience of the membership, there is a significant number of complaints regarding the membership cancellation process, billing issues, and poor customer service. It seems like a place where the service is good, but the business practices are a major source of frustration.
We analyze 77 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Read the membership contract very carefully before signing.
✓ What Works Well
- Good massage therapists
- Convenient location
- Relaxing atmosphere
✗ Areas to Improve
- Difficult membership cancellation
- Billing issues
- Poor customer service
- How do I cancel my membership?
- Are the massages good?
- Why am I still being charged?
The therapists are generally well-regarded.
The membership model is a major pain point.
Some customers feel scammed by the billing.
- Category Personal Care
- Neighborhood Flowood
- City Flowood
- State Mississippi
- Postcode 39232
- Country United States
