Massage Envy
375 W Birch St, #22, Brea, California, 92821
Massage Envy in Brea is a mixed bag. While many clients love specific therapists like Emma, Veronica, and Raquel, there are significant complaints about the company's membership policies, customer service, and pricing. It seems like a place where the quality of the massage is good, but the administrative side of the business can be a major headache. If you are looking for a simple massage, it might be fine, but be careful with the membership.
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Read the membership agreement carefully before signing up.
✓ What Works Well
- Some excellent massage therapists
- Clean and welcoming environment
- Convenient location
✗ Areas to Improve
- Restrictive membership policies
- Poor customer service
- Pricing inconsistencies
- How do I cancel my membership?
- Are your tools sterilized?
- Do you offer hot stone massages?
Emma is the best.
Membership is hard to cancel.
Great massage, but bad service.
- Category Personal Care
- Neighborhood Brea
- City Brea
- State California
- Postcode 92821
- Country United States
