Massage Envy
14720 Baltimore Ave, Laurel, Maryland, 20707
Massage Envy in Laurel is a very polarizing location. While some clients have had great experiences with specific therapists and the manager, Christina, many others report significant issues with membership cancellation, rude front desk staff, and scheduling difficulties. It seems to be a place where the quality of the massage is good, but the business practices are a major source of frustration.
We analyze 80 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
Be very careful with the membership contract; it can be difficult to cancel.
✓ What Works Well
- Good therapists
- Relaxing atmosphere
- Helpful manager
✗ Areas to Improve
- Membership cancellation issues
- Rude front desk
- Scheduling difficulties
- How do I cancel?
- Are they open?
- Who is the best therapist?
Great massage, bad business
Christina is helpful
Avoid the membership
- Category Personal Care
- Neighborhood Laurel
- City Laurel
- State Maryland
- Postcode 20707
- Country United States
