14720 Baltimore Ave, Laurel, Maryland, 20707
Massage Envy in Laurel is a very polarizing location. While some clients have had great experiences with specific therapists and the manager, Christina, many others report significant issues with membership cancellation, rude front desk staff, and scheduling difficulties. It seems to be a place where the quality of the massage is good, but the business practices are a major source of frustration.
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Be very careful with the membership contract; it can be difficult to cancel.
✓ What Works Well
✗ Areas to Improve
Great massage, bad business
Christina is helpful
Avoid the membership