Automobile · Tire and Auto Repair

Mavis Tires & Brakes

1355 Alice Dr, Sumter, South Carolina, 29150

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Mavis Tires & Brakes in Sumter is a shop with a very mixed reputation. Many customers have had excellent experiences, praising the friendly and professional staff, especially Kersin and her team. However, there are numerous reports of long wait times, poor communication, and concerns about pricing transparency and repair quality. It seems to be a shop that can provide great service when things go right, but can be a source of frustration when they don't.

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We analyze 77 public reviews for Mavis Tires & Brakes using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you visit, try to work with a specific staff member who has been recommended; otherwise, be prepared for potential delays.

Clean facility
Military-friendly
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Clean and welcoming facility
  • Good for routine tire services

✗ Areas to Improve

  • Long wait times
  • Inconsistent communication
  • Concerns about pricing transparency
Frequently Asked Questions
  • Do they honor online appointments?
  • Are they reliable for major repairs?
  • Do they provide military discounts?
User Feedback

Kersin and her team were amazing.

I waited for hours and they didn't even start the work.

They tried to upsell me on work I didn't need.