Food & Beverage · Fast Food
McDonald's
1650 Armory Dr, Franklin, Virginia, 23851
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Updated: 18 May 2026
Authenticity Score: 90/100
About
This McDonald's is widely criticized by locals for poor service, long wait times, and frequent order errors. Many reviewers describe the staff as rude and the facility as unkempt. While a few customers have had positive experiences with fresh food, the overwhelming sentiment is negative, with many suggesting that management needs a serious overhaul.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
55/100
Pro Tip
If you're in a rush, this might not be the best place to stop; consider other options in the area.
High traffic
Mobile ordering available
Pros & Cons
✓ What Works Well
- Fresh food (occasionally)
- Convenient location
✗ Areas to Improve
- Extremely slow service
- Rude staff
- Frequent order mistakes
Frequently Asked Questions
- Why is the service so slow?
- Is the lobby open?
- Can they get an order right?
User Feedback
Avoid if possible
Management needs to step up
Inconsistent quality
Quick Info
- Category Food & Beverage
- City Franklin
- State Virginia
- Postcode 23851
- Country United States
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