815 Ogden Ave, Downers Grove, Illinois, 60515
This location receives mixed reviews, with a sharp divide between customers who love the friendly, fast service and those who feel overcharged or scammed. Many praise the manager, Alex, for his straightforward explanations and helpful nature. However, significant complaints exist regarding aggressive upselling, poor mechanical work, and lack of accountability for damages. It seems to be a hit-or-miss experience depending on the specific technician and the nature of the repair.
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Always ask for a second opinion if you are quoted for major repairs.
✓ What Works Well
✗ Areas to Improve
Alex is the highlight of the shop.
Some customers feel the pricing is not transparent.
Wait times can be long despite appointments.