Retail & Malls · Home Improvement Retailer

Menards Headquarters

5101 Menard Dr, Eau Claire, Wisconsin, 54703

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

Customers love the prices and the 11% rebate program, but the online experience and corporate customer service are major sources of frustration. Many shoppers feel that once they have your money, the company stops caring. Returns are difficult, and the lack of a direct customer service phone number makes resolving issues a real headache.

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We analyze 78 public reviews for Menards Headquarters using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 70/100
Pro Tip

Always keep your receipts and rebate forms organized; the system is strict.

11% rebate program
Extensive home improvement inventory
Pros & Cons

✓ What Works Well

  • Competitive prices
  • 11% rebate program
  • Good in-store selection

✗ Areas to Improve

  • Poor online customer service
  • Difficult return process
  • No direct phone support
Frequently Asked Questions
  • How do I contact corporate?
  • Why didn't I get my rebate?
  • Can I return online orders in-store?
User Feedback

Great prices, but don't expect help if something goes wrong.

The rebate program is a nice perk.

Online ordering is a total mess.