Automobile · Chevrolet Service Center

Merit Chevrolet Service Center

2695 Brookview Dr E, Maplewood, Minnesota, 55119

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Customers have a mixed bag of experiences here. Some find the service team to be spot on and very helpful, while others report major issues with repair quality and communication. The shuttle service is a big plus for many. However, recurring complaints about billing transparency and long wait times suggest a need for better management. It seems to be a place where you either have a great experience or a total headache.

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We analyze 74 public reviews for Merit Chevrolet Service Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always ask for a written estimate and confirm all services before leaving your keys.

Shuttle: Available
Consistency: Low
Pros & Cons

✓ What Works Well

  • Helpful and friendly shuttle drivers
  • Efficient oil changes for some
  • Good communication from specific service advisors

✗ Areas to Improve

  • Inconsistent repair quality
  • Poor communication regarding vehicle status
  • Billing disputes and upselling concerns
Frequently Asked Questions
  • Why did my car come back with a new noise?
  • Is the shuttle service available today?
  • Can you honor this coupon?
User Feedback

Hit or miss depending on the advisor

Shuttle service is a lifesaver

Double check your bill before paying