Personal Care · Nail Salon
Mermaid Nails & Spa
780 Long Hill Rd, Groton, Connecticut, 06340
Google Maps
Updated: 18 May 2026
Authenticity Score: 72/100
About
Mermaid Nails & Spa is a well-known spot in Groton with a loyal customer base. Many clients love the friendly staff and the quality of the nail art. However, there are recurring complaints about service consistency, long wait times, and some issues with sanitation. It's a busy salon that seems to struggle with maintaining high standards during peak hours.
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We analyze 75 public reviews for Mermaid Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
70/100
Staff Behavior
78/100
Pro Tip
Make an appointment well in advance to avoid long waits.
Rewards program
Design specialists
Pros & Cons
✓ What Works Well
- Friendly and welcoming staff
- Great nail art
- Rewards program
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Sanitation concerns
Frequently Asked Questions
- Do they take walk-ins?
- Is there a rewards program?
- Can they do complex designs?
User Feedback
Mermaid Nails fixed my mistakes
Staff is super friendly
Wait times can be long
Quick Info
- Category Personal Care
- Neighborhood Groton
- City Groton
- State Connecticut
- Postcode 06340
- Country United States
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