Personal Care · Nail Salon

Metro Nails & Spa

10309 Grand Central Ave, Suite 108, Owings Mills, Maryland, 21117

Google Maps Updated: 18 May 2026
Authenticity Score: 82/100
About

This salon has a very polarized reputation. Some regulars swear by specific technicians like Jenny or Sunny, praising their attention to detail and friendly nature. On the flip side, many customers report poor hygiene, rushed services, and rude staff who speak in their native language to make guests feel uncomfortable. It seems like a gamble depending on who you get.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Metro Nails & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 45/100
Pro Tip

Book an appointment with a specific recommended tech rather than walking in to ensure a better experience.

Walk-in friendly
Variable quality
Pros & Cons

✓ What Works Well

  • Some talented techs
  • Clean environment (according to some)
  • Walk-ins accepted

✗ Areas to Improve

  • Rushed services
  • Hygiene concerns
  • Rude staff
Frequently Asked Questions
  • Do they accept walk-ins?
  • Are the tools sterilized?
  • Who is the best nail tech there?
User Feedback

Jenny is a gem.

My nails broke in a week.

Too noisy and unprofessional.