MICHAEL JORDAN COLLISION
107 S Lasalle St, Durham, North Carolina, 27705
Michael Jordan Collision Center is a highly polarizing shop. While some customers praise the professional, fast, and high-quality work, a significant number of reviewers report major issues with communication, long delays, and poor repair quality. Many feel that the shop is disorganized and that the staff is often rude or dismissive. While some have had excellent experiences, the frequency of negative feedback regarding the repair process and customer service suggests a high level of inconsistency.
We analyze 78 public reviews for MICHAEL JORDAN COLLISION using our data models and filter out spam to highlight only authentic feedback.
Request regular, proactive updates from your specific estimator and document all communication throughout the repair process.
✓ What Works Well
- Professional and high-quality work
- Fast service for some
- Good communication from some staff
✗ Areas to Improve
- Poor communication and long delays
- Inconsistent repair quality
- Rude and dismissive staff
- How long will the repairs take?
- Do they work with insurance?
- Why is communication so poor?
They treat you like royalty.
The communication is trash.
They left my car in a mess.
- Category Automobile
- Neighborhood Durham
- City Durham
- State North Carolina
- Postcode 27705
- Country United States
