Automobile · Auto Repair

Midas

1160 Boston Rd, Springfield, Massachusetts, 01119

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Midas on Boston Road receives mixed reviews. Many customers praise the friendly staff, quick service, and honest advice, often highlighting specific employees who go above and beyond. However, there is a vocal group of customers who report issues with pricing transparency, disorganized scheduling, and poor communication. It seems to be a shop where your experience might depend heavily on which staff member you deal with.

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We analyze 71 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 70/100
Pro Tip

Always ask for a clear breakdown of costs before authorizing any work.

Oil Changes
Brake Services
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Quick service
  • Clean waiting area

✗ Areas to Improve

  • Inconsistent pricing
  • Scheduling issues
  • Some reports of dishonesty
Frequently Asked Questions
  • Do you accept coupons?
  • How long will an oil change take?
  • Do you offer a warranty on repairs?
User Feedback

Great service, very honest.

Pricing was higher than expected.

Disorganized and confusing communication.