Automobile · Auto Repair

Midas

91 Turnpike Rd, Westborough, Massachusetts, 01581

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Midas in Westborough has a very mixed reputation. Many customers praise the manager, Rick, for his honesty, professionalism, and willingness to go above and beyond. However, there are frequent complaints about overcharging, pushy sales tactics, and poor workmanship. It's a shop that seems to be hit or miss, depending on the service and the staff involved.

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We analyze 78 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always get a second opinion if they recommend expensive repairs.

State Inspections
Brake Service
Pros & Cons

✓ What Works Well

  • Friendly and professional manager
  • Fast service (for some)
  • Good communication (for some)

✗ Areas to Improve

  • Reports of overcharging
  • Pushy sales tactics
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you do state inspections?
  • How long will my repair take?
  • Do you offer loaner cars?
User Feedback

Hit or miss

Watch out for the bill

Great manager