Retail & Malls · Grocery Store

Stop & Shop

32 Lyman St, Westborough, Massachusetts, 01581

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This store has a very polarized reputation. While some customers appreciate the convenience and friendly staff, many others report significant issues with poor customer service, high prices, and inconsistent store maintenance. Complaints about long wait times, pricing errors, and poor produce quality are frequent. It is often seen as a last resort compared to other local grocery options.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Stop & Shop using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 60/100
Crowd Management 40/100
Pro Tip

Check your receipt carefully, as pricing errors are frequently reported.

Cleanliness: Mixed
Pricing: High
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly staff (some)
  • Good variety of products

✗ Areas to Improve

  • Poor customer service
  • High prices
  • Inconsistent store maintenance
Frequently Asked Questions
  • Is the store clean?
  • Are the prices high?
  • Is the staff helpful?
User Feedback

Needs better management

Inconsistent service

High prices