Midas
Automobile · Auto Repair

Midas

397 Russell St, Hadley, Massachusetts, 01035

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Midas in Hadley has a highly polarized reputation. While many customers praise the friendly staff and quick service for minor repairs, there are numerous reports of deceptive pricing, unnecessary upselling, and poor repair quality. It is often seen as a shop to avoid for major repairs, though some find it convenient for simple tasks like oil changes and inspections.

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We analyze 77 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 50/100
Pro Tip

Be very cautious with major repair quotes here; always get a second opinion from a local, independent shop.

Business Type: Chain/Franchise
Specialization: General Repair
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Quick service for minor repairs
  • Convenient location

✗ Areas to Improve

  • Deceptive pricing and upselling
  • Inconsistent repair quality
  • Poor communication
Frequently Asked Questions
  • Are they honest about repair needs?
  • How long is the typical wait?
  • Do they offer fair pricing?
User Feedback

They tried to upsell me on services I didn't need.

Friendly and quick for an oil change.

Avoid for major repairs.