Retail & Malls · Supermarket

Stop & Shop

440 Russell St, Hadley, Massachusetts, 01035

Google Maps Updated: 20 May 2026
Authenticity Score: 74/100
About

This store is a major convenience for the area, but it is plagued by reports of poor management, cleanliness issues, and rude staff. While some shoppers appreciate the selection and the rewards program, many feel the store is overpriced and understaffed. The self-checkout experience is a frequent complaint, and the overall atmosphere is often described as unwelcoming. It is a functional store, but one that many locals avoid if they have other options.

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We analyze 72 public reviews for Stop & Shop using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 30/100
Pro Tip

Use the app for digital coupons; it's the only way to make the prices competitive here.

Good organic selection
Cleanliness concerns
Pros & Cons

✓ What Works Well

  • Good selection of organic/local goods
  • Convenient location
  • Rewards program

✗ Areas to Improve

  • Poor cleanliness and smell
  • Rude or indifferent staff
  • Understaffed registers
Frequently Asked Questions
  • Why is the store so dirty?
  • Why are there never enough registers open?
  • Is the produce fresh?
User Feedback

Store needs better management.

Prices are too high.

Self-checkout is a nightmare.