2112 Harrisburg Pike, 1st floor suite 100, Lancaster, Pennsylvania, 17601
MidAtlantic Endoscopy is generally praised for its professional, efficient, and caring medical staff. Patients often highlight the expertise of doctors like Dr. Whitebloom and Dr. Evans, and the kindness of the nursing team. However, there are recurring complaints about administrative issues, particularly regarding billing transparency, difficulty reaching the office, and confusing prep instructions. Most patients feel they receive excellent medical care, but the administrative experience can be a source of stress.
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If you don't receive your prep instructions in the portal, call the office and ask them to email them to you directly.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the admin side is a mess.
Dr. Whitebloom is the best; I trust him completely.
The procedure was smooth, but the billing was a headache.