Mike Bass Ford, Inc.
5050 Detroit Rd, Sheffield, Ohio, 44035
Mike Bass Ford is highly regarded for its sales team, with many customers praising the professional, low-pressure, and helpful staff. The buying process is often described as smooth and efficient. However, the service department receives mixed reviews, with some customers reporting communication issues and long wait times for repairs. Overall, it's a strong dealership for sales, but service experiences can vary.
We analyze 78 public reviews for Mike Bass Ford, Inc. using our data models and filter out spam to highlight only authentic feedback.
If you need service, try to schedule well in advance and ask for a clear timeline.
✓ What Works Well
- Professional and helpful sales staff
- Smooth and efficient buying process
- Good selection of vehicles
✗ Areas to Improve
- Service department communication issues
- Long wait times for repairs
- Inconsistent service quality
- Do they offer loaner vehicles?
- How long does a typical service take?
- Is the sales process transparent?
Great sales experience
Service department needs improvement
Treated like family
- Category Automobile
- City Sheffield
- State Ohio
- Postcode 44035
- Country United States
