Montrose Kia
5033 Detroit Rd, Sheffield, Ohio, 44054
Montrose Kia in Sheffield is frequently praised for its friendly and helpful sales staff, with many customers reporting a smooth and stress-free buying experience. However, there are significant concerns regarding the service department, including reports of poor communication, long wait times, and issues with vehicle quality. It's a dealership where the sales experience is often positive, but service support can be a major pain point.
We analyze 78 public reviews for Montrose Kia using our data models and filter out spam to highlight only authentic feedback.
Always get a clear, written estimate for any service work before proceeding.
✓ What Works Well
- Friendly and helpful sales staff
- Smooth buying process
- Good selection of vehicles
✗ Areas to Improve
- Poor service department communication
- Long wait times for service
- Concerns about vehicle quality
- Do they offer loaner vehicles?
- Is the service department reliable?
- Are the used cars inspected?
Great sales experience
Service department is a headache
Be careful with used car purchases
- Category Automobile
- City Sheffield
- State Ohio
- Postcode 44054
- Country United States
