Automobile · Chevrolet Dealership

Mike Castrucci Chevrolet Service

1099 Lila Ave, Milford, Ohio, 45150

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Mike Castrucci Chevrolet Service has a very mixed reputation. Some customers appreciate the friendly staff, quick service, and helpful advisors. However, there are numerous complaints regarding poor communication, long wait times, incorrect repairs, and perceived lack of transparency in pricing. While some have had positive experiences, many others warn of unprofessionalism and inconsistent service standards, leading to frustration and loss of trust.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
18
Lowest rating

We analyze 68 public reviews for Mike Castrucci Chevrolet Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Always get a written estimate and follow up regularly if your vehicle is in for a long repair.

Chevrolet dealership
Service department
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Quick service for some
  • Good sales experience

✗ Areas to Improve

  • Poor communication and long delays
  • Incorrect repairs
  • Pricing transparency concerns
Frequently Asked Questions
  • How long will the repair take?
  • Do you offer loaner vehicles?
  • Are your prices competitive?
User Feedback

Hit or miss on service quality.

Communication is a major issue.

Great sales, but service needs work.