Automobile · Transmission Repair

Milex Complete Auto Care - Mr. Transmission

10928 E Independence Blvd, Matthews, North Carolina, 28105

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Milex Complete Auto Care - Mr. Transmission in Matthews is generally well-regarded for its professional and honest service, with many customers praising Frank and his team for their clear communication and quality work. However, there are some significant negative reviews alleging dishonest practices, poor communication, and unresolved issues after expensive repairs. While many customers have had a great experience, the inconsistency in service quality is a concern for some.

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We analyze 74 public reviews for Milex Complete Auto Care - Mr. Transmission using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

They are specialists in transmissions, so they are a good choice for that, but be cautious with other general repairs.

Transmission specialists
Warranty offered
Pros & Cons

✓ What Works Well

  • Professional and honest staff
  • Clear communication
  • Quality transmission work

✗ Areas to Improve

  • Reports of dishonest practices
  • Inconsistent service quality
  • Poor communication for some
Frequently Asked Questions
  • Do you offer free diagnostics?
  • Can you handle European vehicles?
  • Is there a warranty on your repairs?
User Feedback

Great service, very professional.

Dishonest and unreliable.

Be careful with the final invoice.