1005 N Berkeley Blvd, Goldsboro, North Carolina, 27534
Monserrate's Auto Solutions has a very polarized reputation. Many customers rave about their professional, friendly service and clear communication, often highlighting specific staff members. Conversely, there are serious allegations of overcharging, unnecessary repairs, and poor accountability when issues persist. While some find them to be a reliable and honest shop, others feel they have been taken advantage of. It is a place where experiences vary wildly, so getting a second opinion is highly recommended.
We analyze 71 public reviews for Monserrate's Auto Solutions using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate and get a second opinion for major repairs.
✓ What Works Well
✗ Areas to Improve
Great service, very professional.
I felt like I was overcharged for work that wasn't needed.
Get a second opinion before committing to big repairs.