Monserrate's Auto Solutions
Automobile · Auto Repair Shop

Monserrate's Auto Solutions

1005 N Berkeley Blvd, Goldsboro, North Carolina, 27534

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Monserrate's Auto Solutions has a very polarized reputation. Many customers rave about their professional, friendly service and clear communication, often highlighting specific staff members. Conversely, there are serious allegations of overcharging, unnecessary repairs, and poor accountability when issues persist. While some find them to be a reliable and honest shop, others feel they have been taken advantage of. It is a place where experiences vary wildly, so getting a second opinion is highly recommended.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
16
Lowest rating

We analyze 71 public reviews for Monserrate's Auto Solutions using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always ask for a written estimate and get a second opinion for major repairs.

Mixed reviews
Professional front-end staff
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Clear communication and updates
  • Good for quick inspections

✗ Areas to Improve

  • Allegations of overcharging
  • Reports of unnecessary repairs
  • Inconsistent quality of work
Frequently Asked Questions
  • Are they honest about repair costs?
  • Should I get a second opinion?
  • Do they stand behind their work?
User Feedback

Great service, very professional.

I felt like I was overcharged for work that wasn't needed.

Get a second opinion before committing to big repairs.