Health & Medical · Optometry

Morillo Eye Centers (formerly Dr. Michael Feinstein

17 Academy St, Newark, New Jersey, 07102

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Patients generally have a positive view of the doctors and the quality of eye care. Many appreciate the friendly and helpful staff, especially when selecting glasses. However, there are recurring complaints about long wait times, unprofessional front-desk behavior, and poor communication regarding appointments and records.

Our Review Process
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Highest rating
18
Lowest rating

We analyze 74 public reviews for Morillo Eye Centers (formerly Dr. Michael Feinstein using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

If you need to pick up glasses, call ahead to confirm their hours, as they may differ from the website.

Wait Times: Long
Staff Attitude: Mixed
Pros & Cons

✓ What Works Well

  • Knowledgeable and skilled doctors
  • Helpful staff for glasses selection
  • Good quality eye care

✗ Areas to Improve

  • Long wait times
  • Unprofessional front desk staff
  • Poor communication
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I get my prescription?
  • Are you open on Saturdays?
User Feedback

Great doctors, but the front desk needs work

Helpful with glasses selection

Wait times are frustrating