Thriveworks Counseling & Psychiatry Newark
290 Chestnut St, Suite 217, Newark, New Jersey, 07105
Feedback for this location is polarized. Many clients report positive experiences with their individual therapists, noting they feel heard and supported. However, there is a significant volume of complaints regarding the company's billing practices, which many describe as aggressive, confusing, or even predatory. While the clinical care is often praised, the administrative and billing issues are a major source of stress for many patients.
We analyze 68 public reviews for Thriveworks Counseling & Psychiatry Newark using our data models and filter out spam to highlight only authentic feedback.
Be very cautious with autopay settings; many patients recommend avoiding them to prevent unexpected charges.
✓ What Works Well
- Easy scheduling and insurance verification
- Wide variety of therapists to choose from
- Many clients find their individual therapist helpful
✗ Areas to Improve
- Aggressive and confusing billing practices
- Difficult to reach administrative staff
- Reports of unauthorized charges
- How do I stop the automatic billing?
- Why was I charged for a missed appointment?
- Is it easy to switch therapists?
Therapists are great, but the company is a headache
Billing department is unresponsive
Good for finding a match, bad for business interactions
- Category Health & Medical
- Neighborhood Newark
- City Newark
- State New Jersey
- Postcode 07105
- Country United States
