Muffler & Brake
475 Church St A, New Bedford, Massachusetts, 02745
Muffler & Brake in New Bedford is a shop with a split reputation. Many customers appreciate their quick, honest work on exhaust and brake systems, often saving money compared to dealerships. However, there are frequent complaints about poor diagnostic skills, high labor costs, and rude customer service, especially under new management. It's a place where you might get a great deal or a frustrating experience.
We analyze 73 public reviews for Muffler & Brake using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if the diagnostic seems vague.
✓ What Works Well
- Quick exhaust repairs
- Fair pricing for some services
- Friendly staff in some cases
✗ Areas to Improve
- Inconsistent diagnostic accuracy
- High labor costs
- Rude customer service
- Do they offer free estimates?
- Are they honest about brake repairs?
- How is their turnaround time?
Saved me money on my brakes.
They couldn't diagnose my car issue.
Staff was very rude.
- Category Automobile
- City New Bedford
- State Massachusetts
- Postcode 02745
- Country United States
