MyEyeDr.
Health & Medical · Optometry

MyEyeDr.

114 S Tryon St, Charlotte, North Carolina, 28202

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This location is a tale of two experiences. Many patients love the doctors and the helpful, stylish service provided by staff like Laura and Joe. However, there is a consistent thread of complaints regarding rude front-desk staff, poor communication, and rigid policies. It's a place where the clinical care is often excellent, but the administrative experience can be a major letdown for some.

Our Review Process
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We analyze 80 public reviews for MyEyeDr. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

If you have a specific staff member you like, try to work with them directly for your orders.

Eye exams
Frame selection
Pros & Cons

✓ What Works Well

  • Excellent doctors
  • Helpful and stylish staff
  • Convenient location

✗ Areas to Improve

  • Rude front desk staff
  • Poor communication
  • Rigid policies
Frequently Asked Questions
  • Why is the staff so rude?
  • Do you have parking?
  • How do I get my prescription?
User Feedback

Doctors are great

Front desk needs training

Great selection of frames