Personal Care · Nail Salon

Nail Trix & Spa

1255 Putty Hill Ave, Towson, Maryland, 21286

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Nail Trix & Spa in Towson has a very mixed reputation. While some clients have been loyal for years and love the service, there are frequent complaints about poor customer service, inconsistent quality, and rude behavior. It seems to be a place where your experience depends heavily on which technician you get. Proceed with caution.

Our Review Process
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Highest rating
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We analyze 77 public reviews for Nail Trix & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 50/100
Pro Tip

Book an appointment with a specific, highly-rated technician to avoid the rush.

Walk-ins accepted
Mixed reviews
Pros & Cons

✓ What Works Well

  • Some very talented technicians
  • Relaxing atmosphere (when not busy)
  • Reasonable pricing

✗ Areas to Improve

  • Inconsistent customer service
  • Rude staff behavior
  • Quality of work varies
Frequently Asked Questions
  • Do they take walk-ins?
  • Is it clean?
  • How do I book a specific tech?
User Feedback

Hit or miss experience

Rude management

Great pedicures