Personal Care · Nail Salon
Nail Trix & Spa
1255 Putty Hill Ave, Towson, Maryland, 21286
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Updated: 18 May 2026
Authenticity Score: 65/100
About
Nail Trix & Spa in Towson has a very mixed reputation. While some clients have been loyal for years and love the service, there are frequent complaints about poor customer service, inconsistent quality, and rude behavior. It seems to be a place where your experience depends heavily on which technician you get. Proceed with caution.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Nail Trix & Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
60/100
Staff Behavior
50/100
Pro Tip
Book an appointment with a specific, highly-rated technician to avoid the rush.
Walk-ins accepted
Mixed reviews
Pros & Cons
✓ What Works Well
- Some very talented technicians
- Relaxing atmosphere (when not busy)
- Reasonable pricing
✗ Areas to Improve
- Inconsistent customer service
- Rude staff behavior
- Quality of work varies
Frequently Asked Questions
- Do they take walk-ins?
- Is it clean?
- How do I book a specific tech?
User Feedback
Hit or miss experience
Rude management
Great pedicures
Quick Info
- Category Personal Care
- Neighborhood Towson
- City Towson
- State Maryland
- Postcode 21286
- Country United States
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