Nail Trix
9616 Reisterstown Rd, Owings Mills, Maryland, 21117
Nail Trix is often described as a hidden gem by those who find the right technician, like Karla or Mary. Many customers appreciate the reasonable pricing and the quiet, clean atmosphere compared to other local spots. However, there are serious complaints regarding hygiene, specifically about the cleanliness of pedicure bowls and the reuse of tools. Customer service is inconsistent, with some feeling ignored or treated rudely.
We analyze 75 public reviews for Nail Trix using our data models and filter out spam to highlight only authentic feedback.
Always ask for new tools to be opened in front of you if you have concerns about sanitation.
✓ What Works Well
- Affordable pricing
- Quiet atmosphere
- Some very skilled techs
✗ Areas to Improve
- Hygiene issues
- Inconsistent service quality
- Rude staff at times
- Do they use new tools?
- Is it better to book an appointment?
- Are they good with designs?
Karla is the best.
Found a roach in the bowl.
Great value for the money.
- Category Personal Care
- Neighborhood Owings Mills
- City Owings Mills
- State Maryland
- Postcode 21117
- Country United States
