New Life Medicine
Health & Medical · Addiction Recovery

New Life Medicine

2408 Susannah St, Suite 1, Johnson City, Tennessee, 37601

Google Maps Updated: 20 May 2026
Authenticity Score: 88/100
About

This clinic is widely praised for its life-saving support and compassionate staff. Many patients feel like family and credit the team with helping them rebuild their lives. However, there are growing concerns about high staff turnover, long wait times, and administrative issues like record transfers and medication availability. While the medical care is highly valued, the operational side of the clinic is causing frustration for long-term patients.

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Highest rating
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We analyze 72 public reviews for New Life Medicine using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 50/100
Pro Tip

Stay proactive with your own records and appointments, as administrative turnover can lead to delays.

Recovery Support
Compassionate Care
Pros & Cons

✓ What Works Well

  • Compassionate and supportive staff
  • Life-saving recovery programs
  • Welcoming environment

✗ Areas to Improve

  • High staff turnover
  • Long wait times
  • Administrative and record-keeping issues
Frequently Asked Questions
  • Is the staff supportive?
  • Are wait times long?
  • How is the quality of care?
User Feedback

Saved my life, truly grateful.

Care has gone downhill recently.

Staff is wonderful and caring.