Automobile · Car Dealership

North Knox Chrysler Dodge Jeep RAM

225 Callahan Dr, Knoxville, Tennessee, 37912

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This dealership has a very split reputation. Many customers rave about the sales team, noting a stress-free and family-like buying experience. Conversely, there are numerous, detailed complaints regarding the service department, including poor communication, refusal to honor warranties, and unprofessional behavior. It seems like a great place to buy, but potentially difficult for service.

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We analyze 75 public reviews for North Knox Chrysler Dodge Jeep RAM using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Get all warranty promises in writing before finalizing your purchase.

New & Used Sales
Service Center
Pros & Cons

✓ What Works Well

  • Friendly sales team
  • Stress-free buying
  • Good deals

✗ Areas to Improve

  • Poor service communication
  • Warranty issues
  • Unprofessional service staff
Frequently Asked Questions
  • Do you offer lifetime warranties?
  • Why is service so slow?
  • Can I negotiate the price?
User Feedback

Great sales experience

Service department needs improvement

Mixed reviews