Northern Pharmacy and Medical Equipment
6701 Harford Rd, Baltimore, Maryland, 21234
This pharmacy is a polarizing experience for many. While some long-term customers appreciate the personalized care from specific staff members like Ms. Beverly or Michelle P., the overwhelming majority of recent reviews highlight severe operational failures. Patients report extreme difficulty reaching anyone by phone, long wait times, and significant errors in prescription fulfillment or delivery. The consensus is that the pharmacy has prioritized volume over customer service, leading to a frustrating experience for those who rely on them for critical medical supplies.
We analyze 77 public reviews for Northern Pharmacy and Medical Equipment using our data models and filter out spam to highlight only authentic feedback.
If you need a prescription urgently, go in person; phone support is virtually non-existent.
✓ What Works Well
- Some staff members are truly exceptional
- Free delivery service
- Wide variety of medical equipment
✗ Areas to Improve
- Impossible to reach by phone
- Frequent errors in prescription processing
- Long wait times in-store
- Why can't I get anyone on the phone?
- Is my prescription ready for pickup?
- Why was my delivery delayed?
Staff is great, but the system is broken
Waited hours for a simple refill
Switching to a different pharmacy
- Category Health & Medical
- Neighborhood Hamilton
- City Baltimore
- State Maryland
- Postcode 21234
- Country United States
