Optum Urgent Care - Yorkville
1601 3rd Ave, Frnt 1, New York, New York, 10128
Patients have mixed feelings. Some find the care efficient and the staff friendly, while others report significant issues with misdiagnosis, rude behavior, and poor communication. The billing department is a frequent source of frustration, with many patients feeling misled about costs. It's a convenient location, but the quality of care and administrative reliability are inconsistent.
We analyze 77 public reviews for Optum Urgent Care - Yorkville using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate of costs before any procedure, even in urgent care.
✓ What Works Well
- Convenient location
- Clean facility
- Some very helpful staff
✗ Areas to Improve
- Inconsistent medical accuracy
- Billing and insurance issues
- Rude or dismissive staff
- Why was I billed for a service I didn't receive?
- Are you open for walk-ins?
- Why did it take so long to get my results?
The doctor was great, but the admin is a mess.
I felt rushed and unheard.
Billing is a total nightmare.
- Category Health & Medical
- Neighborhood Yorkville
- City New York
- State New York
- Postcode 10128
- Country United States
