Personal Care · Nail Salon

Orchid Nails

198 Pine St, Lowell, Massachusetts, 01851

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Orchid Nails has a long-standing reputation, but recent reviews are quite polarized. While many long-time customers love the friendly staff and clean environment, others have had frustrating experiences with rushed service, hidden fees, and poor communication. It seems to be a spot that works well for some, but others find it inconsistent.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
16
Lowest rating

We analyze 66 public reviews for Orchid Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Clarify all costs, including potential extra fees for shapes or polish types, before starting your service.

Long-standing business
Clean environment
Pros & Cons

✓ What Works Well

  • Clean facility
  • Friendly staff
  • Good pedicures

✗ Areas to Improve

  • Rushed manicures
  • Hidden fees
  • Inconsistent quality
Frequently Asked Questions
  • Do they use liners?
  • Are they good for designs?
  • Why are prices different?
User Feedback

Pedicures are their strong point.

Hit or miss service.

Been going for years.